Warranty Claim Form

Start Your Warranty Claim Below

Welcome to the Bend Battery Warranty Claim Center. Use this form to submit an RMA (Return Merchandise Authorization) for your Victron Energy equipment or related system components. Whether purchased directly from Bend Battery or another retailer, our team makes the process simple and convenient.

What to Expect

  • Fast diagnosis — our technicians review your claim promptly.
  • Direct RMA handling — we coordinate with Victron or distributors for you.
  • Optional loaner/used equipment — keep your system online while your claim processes (availability varies).
  • Upgrade opportunities — we’ll advise if a modern replacement may be a better long-term solution.

Before You Submit

Have your product model, serial number, and a clear description of the issue ready. If your item was purchased elsewhere, a service fee equal to 15% of the product price applies for RMA support. Proof of purchase may also be required.

Need Immediate Help?

Call (541) 797-2242 during business hours or leave a message. You may also email us directly.